Member Services


"We strive to work with all community members to deliver a SERVICE that lives up to the name of the department MEMBER SERVICES with EMPATHY, HUMILITY, TRUST and HONESTY!"

Ka nesohkamatin ( I will help you!)


The Receptionist acts as an ambassador of Saulteau First Nation (SFN) as the first point of contact for guests and visitors, greeting visitors and staff in a warm and welcoming manner and directing their inquiries to the appropriate team. Contact is in person, by phone and email. The overall objective is to promote harmony and teamwork within the community.

Manager Membership Services

Just as our Mission statement says, we strive to be the best governed Nation and with good governance comes well thought out policies and programs. The Manager of Member Services collects data on member inquiries and service requests and conducts analysis to identify trends. Based on these trends, the Manager can recommend informative solutions to senior leadership for policy updates, revisions, or implementation.

Patient Travel

The Patient Travel Administrator tracks expenditures and provides guidance on travel arrangements and processes to SFN members who require travel for medical purposes.

Employment & Training

The Employment and Training Coordinator is responsible for supporting Saulteau First Nations (SFN) community member’s success in obtaining employment by offering various training programs, preparing members to enter the workforce, resume creation, and job searching. This role is tasked with cultivating systems which recognize contractors in good standing and developing proposals to support and enhance SFN individual and community capacity development.

Social Development

The Band Social Development Worker administers the On-Reserve Income Assistance Program under Indigenous Services Canada for Saulteau First Nations (SFN) members. This role contributes to the betterment and well-being of SFN members by enabling access to social assistance services .


An inclusive, holistic and culturally based social development system under First Nations jurisdiction and control that builds healthy, safe and sustainable communities.

Programs Include:

The Income Assistance program vision is one in which individuals and families have access to a nationally complementary program supports that will strengthen their well-being.
To provide a comprehensive continuum of care ranging from home support to higher levels of care in a variety of physical environments within the community.

The Family Violence Prevention Program is culturally relevant and uses a collaborative approach to enhance and enrich programming to ensure healthy, safe families and sustainable communities. 

First Nations Communities and agencies actively working together to provide access to community resources and services that support the safe, healthy development of children and youth within their families and cultural community.

Community Events Coordinator

The Community Events Coordinator is responsible for ensuring various community events are administered in a professional and efficient manner. The Community Events Coordinator will work to build relationships with the community, external organizations, and community stakeholders. A successful Community Events Coordinator will take a hands-on approach, possess strong communication skills and be personable and approachable.

Chairs Committees for and takes a lead position, oversees the scope, activities, budget, and prizes for events including but not limited to: Culture Camp, Pemmican Days, Truth & Reconciliation. Indigenous Peoples Day, Murdered & Missing Indigenous Women’s Day, Member & Industry Golf Tournaments, Christmas Parties.

Social Transportation Driver

The Social Transportation Driver is responsible for the safe transportation of Community Members from the Nation to Chetwynd and back on a regular scheduled basis. The Driver is also responsible to pick up SFN mail and retrieve other goods/items for the Nation. Outside of the regular schedule, the driver provides transportation of Community Members outside of the region as requested and prescheduled by other departments and approved by the Manager of Member Services.

Member Services – Contacts

Tonia Richter
Manager of Member Services
(236) 364-2008
 Ext. 2092
Ginette Lapierre
Employment & Training Assistant
(250) 788-3955
 Ext. 2102
Barb Loberg
Patient Travel Administrator
(250) 364-2018
 Ext. 2093
Falon Gauthier
Band Social Development Worker
(250) 788-7286
 Ext. 2100
Brooke Walker
Recreation Coordinator
(250) 788-6269
 Ext. 2099
Willow Allison
Receptionist - Maternity Leave
Montana Fuller
Receptionist - Mat Leave Coverage
(250) 788-3955
 Ext. 2098
Sienna Ghostkeeper
Casual Receptionist
Social Transportation Driver

Family Support Services

Jessa Coukell
Family Support Service manager
(250) 401-7741
Corrina Wutzke
Family Support Worker
(250) 401-7741
 Ext. 2036
Morgan Williams
Family Support Worker
Youth Program Facilitator
Derek Wood
Youth Program Facilitator
(250) 401-3498
 Ext. 2037
Robyn Bateman
Youth Centre & IDA Custodian
Cree Language Facilitator
Life Skills Program Facilitator
Life Skills Program Facilitator/Right to Play Mentor